Welcome to Viking Rise, a world where kingdoms clash, monsters rise, and strategy determines supremacy. In this realm of real-time warfare and empire building, we are committed to delivering a smooth and competitive experience for every player. This Refund Policy outlines the principles and conditions under which in-game purchases are handled, with a focus on fairness, transparency, and the integrity of the game.
All items purchased within Viking Rise, including hero packs, speed boosts, resource bundles, elite upgrades, or premium currency, are considered non-physical, digital goods. As these items are delivered instantly and can directly impact gameplay, all transactions are typically final and non-refundable.
Refunds may be reviewed under the following special circumstances:
To initiate a refund review, players must provide:
Incomplete claims may be declined.
The following are not eligible for refunds:
If the purchase was made through a third-party store, the refund must be requested directly through that platform, as they operate independently from Viking Rise.
Abuse of the refund system may result in:
All refund requests are reviewed individually. Decisions made are final and not open to appeal.
Thank you for supporting Viking Rise. We are honored to bring you epic battles, powerful alliances, and a strategy experience worthy of true champions.